privacy policy

Privacy Policy

Last updated: 18 October 2026

At lent du vent, operated by Soven Ltd, we respect your privacy and are committed to protecting your personal information.

Information We Collect

We may collect personal information, including your name, email address, phone number, billing and delivery addresses, and order details when you make a purchase or interact with our website.

How We Use Your Information

We use your information to process orders, arrange deliveries, provide customer support, improve our services and, with your consent where required, send marketing communications.

Payment Security

Payments are processed securely through third-party payment providers. We do not store your full payment card details.

Sharing Your Information

We only share necessary information with trusted service providers, including payment processors, delivery partners and website service providers, to operate our business.

We do not sell your personal information.

Cookies

Our website uses cookies to support essential functionality and improve your browsing experience. Where required, we will ask for your consent before using non-essential cookies.

Data Protection

We handle personal information in accordance with applicable UK data protection laws, including the UK GDPR and Data Protection Act 2018.

We retain personal information only for as long as necessary for legitimate business and legal purposes.

Your Rights

You have the right to request access to, correction or deletion of your personal information, subject to applicable legal requirements. You may also have rights to restrict or object to processing and to data portability.

Contact Us

For any privacy-related enquiries, please contact:

admin@soven.co.uk

Soven Ltd
London, United Kingdom